What to Do If Your Light Isn’t Turning OnUpdated 11 minutes ago
If your CosmoGlo Light isn’t turning on, don’t worry—there are a few easy things to check.
First, make sure it’s plugged into a working outlet and that the power cord is fully connected. Try a different outlet or power strip just in case.
Double-check that all parts are securely attached, especially where the halo meets the pole.
Make sure the dimmer isn’t turned all the way down.
If the light still doesn’t work, contact us with photos and videos of your setup—we’re here to help get you glowing again!