Fix common CosmoGlo Light problems quickly using our troubleshooting articles.

Troubleshooting

How to order replacement parts and accessories, and understand deductibles if you’re covered by CosmoGlo Protection.

Replacement Parts

Send us a message and we'll get back to you - please ensure correct spelling for your contact information, and allow 24-72 hours for a response. We look forward to assisting you!

CosmoGlo

Troubleshoot issues, buy parts, and learn what’s covered under warranty or CosmoGlo Protection.

Parts & Warranty | CosmoGlo Help

Maintain your light, fix common issues, and replace parts under warranty or protection.

Parts & Warranty

What’s the difference between the CosmoGlo Original and XL?

What type of lighting does CosmoGlo provide, and what are its heat and brightness levels?

What are the dimensions / weight of the CosmoGlo and CosmoGloXL?

Light Differences

Financing with Third Party Payment Plan Providers

Pricing & Payment

Before You Buy

Can I Change or Cancel My Order?

Placing an Order

Where We Ship & Delivery Timeframes

Shipping & Tracking

Ordering & Shipping

How do I Use the CosmoGlo Mini Ring Light Macro Lens?

How do I Use the CosmoGlo Car Visor Mirror?

Can I add wheels to my CosmoGlo Light?

How do I use the CosmoGlo LED Handheld Travel Mirror?

How do I Use my CosmoGlo Overhead Phone Clip?

Accessories

How to Assemble your CosmoGlo Light

How should I set up my CosmoGlo Light for the best performance?

Lights

Lighting Tips for Photos, Videos & Services

Why Do I See Lines in My Photos or Videos?

Care and Proper Use Guidelines for CosmoGlo Lights

360° Halo Rotation & Dimmer

Best-Practices

Setup & Use

What to Do If Your Light Isn’t Turning On

Ordering Replacement or Spare Parts

Can I return my CosmoGlo order?

Returns & Exchanges

What’s the Difference Between Warranty & Protection?

CosmoGlo Protection Plan

What does the 1-Year Warranty cover?

Protection & Warranty

Returns & Policies

Frequently Asked Questions