Do you offer Shipping Protection?Updated a day ago

Yes! We offer optional shipping protection through SafeShip Delivery Assurance, which is automatically added to your order at checkout. If you do not wish to purchase this protection, you must manually remove it before completing your purchase.

Once your package leaves our facility, it is in the hands of the shipping carrier. We are not responsible for any lost, stolen, or damaged packages unless SafeShip Delivery Assurance has been purchased. For customers who have opted in, SafeShip provides coverage for lost, stolen, or damaged items during transit, offering extra peace of mind and a quick, hassle-free resolution if something goes wrong.

If you purchased SafeShip Delivery Assurance and need to file a claim, you can do so here. You can also reach out to our team at [email protected] if you need further assistance with the process. Please note that product dissatisfaction, defects, or other issues unrelated to shipping are handled directly by CosmoGlo Support, not through SafeShip.

We always recommend keeping an eye on your tracking information and considering SafeShip coverage for added protection.