See where CosmoGlo ships, how long it takes, and what to expect with tracking.

We ship across the U.S., Canada, and select international destinations. Our lights are made to order, so once your light is built and packed, shipping time depends on the method you select at checkout. There may be only one or more than one shipping option available for your region.&#xA0;You&#x2019;ll get a tracking link by email as soon as your label is created. It may take a day or two to update once it&#x2019;s picked up.&#xA0;For international orders, duties or fees may apply depending on your location. If your country isn&#x2019;t listed at checkout, contact us&#x2014;we may be able to help or can refer you to a local distributor!

Where We Ship & Delivery Timeframes

CosmoGlo

Get shipping costs, delivery timeframes, and tracking for your order.

Shipping & Tracking | CosmoGlo Help

Ordering & Shipping

Find shipping rates, delivery times, tracking tips, and lost package steps.

Shipping & Tracking

Original vs XL: Which Light Is Right for You?

Light Differences

Financing with Third Party Payment Plan Providers

Pricing & Payment

Before You Buy

Can I Change or Cancel My Order?

Placing an Order

Assembling Your CosmoGlo Light

Assembly Guides

Lighting Tips for Photos, Videos & Services

Best-Practice Lighting

Setup & Use

What to Do If Your Light Isn’t Turning On

Troubleshooting

Ordering Replacement or Spare Parts

Replacement Parts

Care, Parts & Warranty

How to Start a Return

Returns & Exchanges

What’s the Difference Between Warranty & Protection?

Protection & Warranty

Returns & Policies

Will the phone clip fit my phone?

Is there a wall or ceiling attachment or other types of bases?

Can I use it for my mobile services?

What do I do if my order is missing a part or incorrect?

Do you accept returns?

My 1-year manufacturer warranty has expired. Do I still have options?

Do you ship Internationally?

Do you offer payment plans?

Do you offer discounts or promo codes?

Do you offer Shipping Protection?

How do I return?

I am having a hard time assembling my light, can you help me?

How do I clean my CosmoGlo?

Managing Installment Payments

Returns

CosmoGlo Protection Plan

How long does it take for my order to ship?

My order says delivered, but I never received it?

What kind of warranty is included?

What is the difference between the CosmoGlo Original and the CosmoGloXL?

What type of lighting does CosmoGlo provide, and what are its heat and brightness levels?

What are the dimensions / weight of the CosmoGlo and CosmoGloXL?

Care and Proper Use Guidelines

Frequently Asked Questions