See where CosmoGlo ships, how long it takes, and what to expect with tracking.

We ship across the U.S., Canada, and select international destinations. Our lights are made to order, so once your light is built and packed, shipping time depends on the method you select at checkout. There may be only one or more than one shipping option available for your region.&#xA0;You&#x2019;ll get a tracking link by email as soon as your label is created. It may take a day or two to update once it&#x2019;s picked up.&#xA0;For international orders, duties or fees may apply depending on your location. If your country isn&#x2019;t listed at checkout, contact us&#x2014;we may be able to help or can refer you to a local distributor!

Where We Ship & Delivery Timeframes

Send us a message and we'll get back to you - please ensure correct spelling for your contact information, and allow 24-72 hours for a response. We look forward to assisting you!

CosmoGlo

Get shipping costs, delivery timeframes, and tracking for your order.

Shipping & Tracking | CosmoGlo Help

Ordering & Shipping

Find shipping rates, delivery times, tracking tips, and lost package steps.

Shipping & Tracking

What’s the difference between the CosmoGlo Original and XL?

What type of lighting does CosmoGlo provide, and what are its heat and brightness levels?

What are the dimensions / weight of the CosmoGlo and CosmoGloXL?

Light Differences

Financing with Third Party Payment Plan Providers

Pricing & Payment

Before You Buy

Can I Change or Cancel My Order?

Placing an Order

How do I Use the CosmoGlo Mini Ring Light Macro Lens?

How do I Use the CosmoGlo Car Visor Mirror?

Can I add wheels to my CosmoGlo Light?

How do I use the CosmoGlo LED Handheld Travel Mirror?

How do I Use my CosmoGlo Overhead Phone Clip?

Accessories

How to Assemble your CosmoGlo Light

How should I set up my CosmoGlo Light for the best performance?

Lights

Lighting Tips for Photos, Videos & Services

Why Do I See Lines in My Photos or Videos?

Care and Proper Use Guidelines for CosmoGlo Lights

360° Halo Rotation & Dimmer

Best-Practices

Setup & Use

What to Do If Your Light Isn’t Turning On

Troubleshooting

Ordering Replacement or Spare Parts

Replacement Parts

Parts & Warranty

Can I return my CosmoGlo order?

Returns & Exchanges

What’s the Difference Between Warranty & Protection?

CosmoGlo Protection Plan

What does the 1-Year Warranty cover?

Protection & Warranty

Returns & Policies

Frequently Asked Questions