Understand what each option covers and when you might need both.

Every CosmoGlo Light includes a 1-year warranty covering manufacturing defects. The warranty protects against functional issues from manufacturing.&#xA0;For extra peace of mind, we also offer CosmoGlo Protection&#x2014;available as a monthly subscription, 1-year, or 2-year plan. CosmoGlo Protection covers accidents, cosmetic damage, and wear over time. If your light is dropped, scratched, or damaged in use, that&#x2019;s where Protection steps in.&#xA0;Both options can be valuable, depending on your environment and how you work. Not sure what you need? Reach out and we&#x2019;ll guide you through it.

What’s the Difference Between Warranty & Protection?

CosmoGlo

Compare Protection plans and warranty coverage, and see how to file a claim.

Protection & Warranty | CosmoGlo Help

Returns & Policies

Learn what’s covered by our standard 1-year warranty and CosmoGlo Protection plans.

Protection & Warranty

Original vs XL: Which Light Is Right for You?

Light Differences

Financing with Third Party Payment Plan Providers

Pricing & Payment

Before You Buy

Can I Change or Cancel My Order?

Placing an Order

Where We Ship & Delivery Timeframes

Shipping & Tracking

Ordering & Shipping

Assembling Your CosmoGlo Light

Assembly Guides

Lighting Tips for Photos, Videos & Services

Best-Practice Lighting

Setup & Use

What to Do If Your Light Isn’t Turning On

Troubleshooting

Ordering Replacement or Spare Parts

Replacement Parts

Care, Parts & Warranty

How to Start a Return

Returns & Exchanges

Will the phone clip fit my phone?

Is there a wall or ceiling attachment or other types of bases?

Can I use it for my mobile services?

What do I do if my order is missing a part or incorrect?

Do you accept returns?

My 1-year manufacturer warranty has expired. Do I still have options?

Do you ship Internationally?

Do you offer payment plans?

Do you offer discounts or promo codes?

Do you offer Shipping Protection?

How do I return?

I am having a hard time assembling my light, can you help me?

How do I clean my CosmoGlo?

Managing Installment Payments

Returns

CosmoGlo Protection Plan

How long does it take for my order to ship?

My order says delivered, but I never received it?

What kind of warranty is included?

What is the difference between the CosmoGlo Original and the CosmoGloXL?

What type of lighting does CosmoGlo provide, and what are its heat and brightness levels?

What are the dimensions / weight of the CosmoGlo and CosmoGloXL?

Care and Proper Use Guidelines

Frequently Asked Questions