CosmoGlo

Most orders ship within 1&#x2013;3 business days, depending on your location and the product. For details on specific products, please refer to the shipping timeline in each product&apos;s page dimensions. You can also visit our Shipping Policy for more information, and our International Page if you&#x2019;re ordering outside the USA.&#xA0;For order updates, contact support@thecosmoglo.com.Each CosmoGlo Light ships individually in its own container and is considered a piece of furniture. For international shipments, please note the dimensions of our lights before confirming your order, as some Parcel Lockers and couriers may reject oversize packages. Accessories will always ship separately from CosmoGlo Lights. <ul><li>Dimensions: &#xA0;38 x 16 x 5 in &#xA0;/ &#xA0;97 x 41 x 13 cm</li><li>Weight Original: 25 lbs / 12 kg</li><li>Weight XL: &#xA0;28 lbs / 13 kg</li></ul>

Most orders ship within 1–3 business days, depending on your location and the product. For details on specific products, please refer to the shipping timeline in each product's page dimensions. You can also visit our Shipping Policy for more informat

How long does it take for my order to ship?

Frequently Asked Questions

Original vs XL: Which Light Is Right for You?

Light Differences

Financing with Third Party Payment Plan Providers

Pricing & Payment

Before You Buy

Can I Change or Cancel My Order?

Placing an Order

Where We Ship & Delivery Timeframes

Shipping & Tracking

Ordering & Shipping

Assembling Your CosmoGlo Light

Assembly Guides

Lighting Tips for Photos, Videos & Services

Best-Practice Lighting

Setup & Use

What to Do If Your Light Isn’t Turning On

Troubleshooting

Ordering Replacement or Spare Parts

Replacement Parts

Care, Parts & Warranty

How to Start a Return

Returns & Exchanges

What’s the Difference Between Warranty & Protection?

Protection & Warranty

Returns & Policies

Will the phone clip fit my phone?

Is there a wall or ceiling attachment or other types of bases?

Can I use it for my mobile services?

What do I do if my order is missing a part or incorrect?

Do you accept returns?

My 1-year manufacturer warranty has expired. Do I still have options?

Do you ship Internationally?

Do you offer payment plans?

Do you offer discounts or promo codes?

Do you offer Shipping Protection?

How do I return?

I am having a hard time assembling my light, can you help me?

How do I clean my CosmoGlo?

Managing Installment Payments

Returns

CosmoGlo Protection Plan

My order says delivered, but I never received it?

What kind of warranty is included?

What is the difference between the CosmoGlo Original and the CosmoGloXL?

What type of lighting does CosmoGlo provide, and what are its heat and brightness levels?

What are the dimensions / weight of the CosmoGlo and CosmoGloXL?

Care and Proper Use Guidelines

How long does it take for my order to ship?Updated a day ago